Who we are
Ganor (“we”) runs ganor.ng and the Ganor app, and is responsible for the personal data described here. We follow the Nigeria Data Protection Act 2023.
What we collect
When you join the list
Your name, your WhatsApp number or email (you choose), whether you’re a host, a guest or a business, and the kind of event you’re interested in, if you tell us.
When you use Ganor
- Account: name, phone number, email and password.
- Tickets: the name and WhatsApp number on each ticket, what you bought and when it was scanned at the gate.
- Hosts and businesses: event or business details, contact details and the bank account for payouts.
- Payments: handled by our licensed payment partners. We receive confirmation of payment, not your card details.
On this website
We don’t use advertising or tracking cookies. The site stores one small note in your browser so the opening animation only plays once per visit.
How we use it
- To deliver tickets and messages on WhatsApp.
- To process payments and pay hosts.
- To check guests in at the gate.
- To tell you when Ganor opens, if you joined the list.
- To keep Ganor safe and stop fraud.
- To meet our legal duties.
We never sell your personal data.
How long we keep it
We keep your data only as long as we need it: account data while your account is open, ticket and payment records for as long as the law requires, and waitlist details until Ganor opens or until you ask us to delete them.
Your rights
You can ask us to:
- Show you the personal data we hold about you.
- Correct it or delete it.
- Stop using it for messages about Ganor.
- Give you a copy to take elsewhere.
Message us and we’ll reply within 30 days. If you’re unhappy with our answer, you can complain to the Nigeria Data Protection Commission.
Security
We protect your data with access controls and encryption in transit. If a breach puts your data at risk, we’ll tell you and the Nigeria Data Protection Commission as the law requires.
Contact
WhatsApp or call 0810 330 1999, email support@ganor.ng, or visit us at No. 15 Guda Abdullahi Road, Farm Center, Kano.